Return Policy

At NURTURA, customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, you may request a return subject to the conditions mentioned below.

• Returns are accepted only for damaged, broken, leaking, defective, or incorrectly delivered products.
• Customers must notify our customer support team within 24 hours of receiving the product.
• Clear photographs of the damaged or incorrect product may be required for verification.
• Products must be unused and returned in their original packaging.
• If you are not satisfied with the product quality, at least 90% of the product should remain unused and the return request must be raised within 3 days of delivery.
• All return requests are subject to inspection and approval by NURTURA.
• Returns that do not meet the above conditions may not be accepted.

Return Shipping Charges

• Customers are responsible for return shipping costs unless the return is due to an incorrect or defective product supplied by NURTURA.
• Shipping charges paid at the time of purchase are non-refundable.