Cancellation Policy

At NURTURA, we understand that plans may change. Customers can cancel their orders within the specified cancellation period before the order is processed and dispatched.

• Once the order is placed, an order confirmation will be sent to the registered mobile number and/or email address along with a unique Order ID.
• You can cancel your order by contacting our customer support within 12 hours of placing the order.
• Orders cancelled within the permitted period are eligible for a 100% refund, subject to applicable payment gateway charges.
• Orders not cancelled within the specified time frame will be considered confirmed and processed for dispatch.
• Orders that have already been packed, processed, or shipped cannot be cancelled.