Shipping Policy
- For the deliveries within India, the medium of shipping is by road, unless otherwise specified.
- Shipping fee is applicable on all orders depending upon the location and will be mentioned on the invoice.
- Shipping will be processed within 48 hours of receiving the order, unless any issues arise due to operational challenges, which will be notified to customers.
- Delivery time:
- Within Bangalore city: 72 hours from the date of receiving the order.
- Rest of India: 10 days from the date of receiving the order.
- Shipping for Bangalore city and rest of India is done by third-party delivery services.
Payments Policy
- We collect payment through the below-mentioned modes:
- UPI
- Internet Banking
- Debit Card
- Credit Card
- Our online payment system is powered by PhonePe Payment Gateway systems and is safe to use.
- We do not share card details with any third party.
- No additional transaction fees are charged on card payments.
- Currently, there is no EMI facility available on our portal.
- Credit Card/Debit Card Details:
- The Credit Card/Debit Card details provided on NURTURA ( Soiltribe Foods and Services OPC Pvt. Ltd) Portal by the customer will not be shared with any third party.
- In case of fraudulent matters, the company holds the right to share the details with the concerned body for verification.
- The customer shall not under any circumstance use a credit/debit card that is not lawfully owned by them.
- Customers are requested to provide only valid and accurate card details.
- Fraudulent Transactions:
- Fraudulent transactions include financial transactions or any form of data/confidential information transactions.
- If any fraudulent transactions are carried out on the website/app (https://nurtura.in/), NURTURA ( Soiltribe Foods and Services OPC Pvt. Ltd. ) reserves the right to recover all losses and expenses like lawyer fees, collection charges, etc.
- The company holds the right to take legal action against any person involved, including customers, stakeholders, service providers, or employees.
- NURTURA ( Soiltribe Foods and Services OPC Pvt. Ltd) is the trademark owned by Soiltribe Foods and Services OPC Pvt. Ltd.
- All disputes are subjected to Bengaluru jurisdiction only.