Frequently asked questions

What does wood cold-pressed mean?

Wood cold pressing is a traditional method of extracting oil from seeds using a wooden press. The extraction method and product details are described on the relevant product page and label.

How do I choose the right oil?

Choose according to the ingredient, flavour and cooking method you prefer. Read the product description and label for specific use guidance.

Which pack sizes are available?

Pack sizes vary by product. Select the product to view the available variants and current prices.

How should I store oils?

Keep bottles tightly closed and store in a cool, dry place away from direct sunlight and heat. Follow any additional instructions printed on the label.

Why can honey look or feel different over time?

Honey’s colour, aroma and texture can vary with floral source and season. Natural crystallisation may occur and does not by itself mean the honey has spoiled.

Is honey suitable for infants?

No. Honey should not be given to children under 12 months.

How can I place an order?

Choose a product, select your preferred pack size, add it to your cart and proceed to checkout. Your available payment and delivery options will be shown during checkout.

Do you accept bulk orders?

Yes. Please visit our Bulk Orders page and share the products, quantities and delivery location you require.

How can I contact Nurtura?

Email wecare.soiltribe@gmail.com with your question. Include your order number if you need help with an existing order.